Dear Valued Customer,
Most importantly, we at Fully Activated extend our heartfelt wishes to you and your families. We hope you are as well as can be during the unexpected emergency surrounding COVID-19. Our thoughts are with you all, and especially with anyone who is feeling directly impacted by the situation. We appreciate all of the selfless service workers, healthcare professionals and laborers that are keeping us all healthy, fed and safe...we really do appreciate you all.
Fully Activated has always been focused on helping to maintain the health and wellness of our customers by providing the highest quality CBD products possible. As our world endures this experience, we want to be sure that our valued customers understand the precautions we are taking.
First, we’d like you to know that as the spread of COVID-19 develops, we are monitoring the situation closely - both through updates from the Center for Disease Control and by consulting actively with local health officials. Currently there are no known cases in our county, town or area within 100+ miles.
We have limited our staff and operations to Shipping and Customer Service only, we have never had the option for customers to visit our shipping or customer service location. This means that staff members will be working diligently to assure that your needs are met and your packages are shipped very quickly.
- As always, all of our products are manufactured and packaged in a facility that is certified by the Colorado Department of Health. The facility is sterilized multiple times per day, and all staff is required to wear the appropriate protective gear. With that being said, we have plenty of stock on hand and have no need to package or manufacture products during this time.
- Every batch of our products has always been lab tested for potency and contaminates, by accredited third-party laboratories to ensure efficacy and safety. The results of each batch test are posted on our site directly from the lab.
- In addition to these precautions, effective immediately, we are adding staggered shifts with limited staff in our fulfillment facility and enabling work from home capabilities for customer service functions. We have also prohibited any non-essential staff from accessing any of our facilities as well as limited all non-essential business travel.
- We will absolutely continue to ship your orders out on a daily basis.
- With increased stress and anxiety during this time we have started a Spring Sale to allow our customers to acquire CBD products at a discounted price. The sale is "Buy one, get one for 40% off"
We take health very seriously and we understand that people and animals need CBD products that they can rely on and feel safe purchasing. We are proud of the role that our products play in your daily health – and we are dedicated to helping maintain this balance at a time of such uncertainty.
Thank you for your continued support. Know that we will work tirelessly to keep your health and wellness a priority as well as our employees'. We hope you and your loved ones stay safe, healthy and balanced.
CEO/Owner of Fully Activated CBD